If the Smart Meter at your property is owned by SMA, you can rest assured that you are in safe hands. Whilst we may own the Smart Meter you should always direct any questions relating to your meter, your gas or electricity supply or your bills to your Energy Supplier.

Please see below details if you are reporting damage or an emergency on the Gas or Electricity network.

Gas Emergency

If you can smell gas or believe a gas pipe has been damaged, please call the freephone National Gas Emergency Number: 0800 111 999

Electricity Power Cut or Emergency - Call 105

105 is the number to call if you have a power cut. It's free of charge and will put you through to your electricity network operator who can give you help and advice. For more information or to find your electricity network operator visit the website Powercut105.

Flexible SMART Meter Asset Provision

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